A question, dear scrutineer. What challenges do you think lie ahead for scrutiny? What are the pressing issues for you looking forward? I’ve made a start on a list, what do you think? I’ve been reflecting on this as I prepare for a workshop I’m running at the ADSO national conference titled: ‘Fit for the future? Rethinking scrutiny and scrutiny support’. The starting point, I’d say, is getting some understanding of what the challenges might be. Of course, as William Gibson suggested, the future is already here, just unevenly distributed. So we can see something of what’s coming by looking around. Here is my initial list of six challenges. I’m drawing on the recently published Revisiting the 21st Century Public Servant research but also some of the thoughts of Catherine Howe. And yes, this list is from a local government perspective, but I hope it has a wider value. ⚖️ Perma-austerity. Like all public services, scrutiny has to cut its cloth to meet ever shrinking budgets and be a ‘frugal innovator’. Support is reduced, there's less money for research, engagement, training. And as services experience continuing austerity, and communities experience greater distress, scrutiny must figure out its role is in response. 🤖 Technology. Virtual meetings are becoming more prevalent and, whilst they improve access and transparency, do they damage the governance quality of meetings? Whilst AI is becoming increasingly significant for the way that public services work, how will scrutiny respond to its opportunities and its threats 👩🏼🤝👩🏾Equality, diversity and inclusion. The rising profile of EDI issues means a more complex landscape for public servants who need to pay more attention to culture and identity, whilst also being aware of the complex politics that surround this. How should scrutiny consider these issues when setting work plans and gathering evidence, for example. 😡Incivility in public life. Over recent years public servants have noticed some citizens becoming more demanding, less patient and, at times, abusive. Social media has made it easier for ‘keyboard warriors’ to express their frustrations. The challenge for scrutiny is find safe ways of working whilst still addressing issues that might be controversial or divisive. 👨🏾💻The networked citizen. As Catherine Howe suggests, the expectations of many citizens have changed - they expect transparency, to be listened to, to access data and to be able to act. The challenge for scrutiny is not just how to respond to networked citizens but how work with them through co-option and deliberation. 🧭 New governance. Decision making is changing. Less project management and more agile, buying services rather than products all means that decision making is more fluid and responsive. How does scrutiny operate if the world has moved on by the time a 6-month scrutiny group has reported? So, what have you started to notice? Which challenges chime with you? Something I’ve missed? I hope this is useful to think about 🙏 |
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Dear scrutineer, see what you think about this scenario. It’s the end of the item on the transport strategy and Vice Chair Jo is inviting the scrutiny committee to agree some conclusions and recommendations. Councillor Lewis has his hand up.“Can we recommend that we have a briefing note on the active travel plan, please?” There is the briefest hint of a frown on Jo’s face, but she catches it before anyone notices. “Yes, we can certainly put that in the mix, Councillor Lewis.” She’s conflicted...
I hope you had a good summer. I've certainly had a good summer break and now I'm looking forward to a new season for these ‘Dear Scrutineer’ reflections. So, welcome back to my existing subscribers and hello to those who have joined recently - I hope you all find these emails useful. And I thought I’d start with a mini annual report. Between September, when I started, and July, I shared 40 reflections via this email and on LinkedIn. It's interesting to see what resonated, so here are the five...
Do you ever think about scrutiny as reflective practice? I mentioned it in a development session I was facilitating the other day and it seemed to strike a chord. So, I thought I might share a reflection! To start with, as I’m sure you appreciate, scrutiny operates in a complex world and there is no simple manual to help guide you. And, as we’ve mentioned before, whilst every committee, council and place is different, so each is also in a constant state of change. What worked in one place and...